AI chat & phone assistants
A website chat or phone assistant answers the questions you get every day, such as hours, service areas, what a job involves and how to book. It collects the caller's details and passes anything unusual to a person.
What it does
- Answers from a knowledge base you approve, not the open internet
- Captures name, contact details and the reason for contact
- Books appointments or creates a ticket in your CRM
- Hands off to a person by text, email or live transfer
- Logs every conversation so you can review it
What it won't do
- Diagnosing problems or quoting prices it hasn't been given
- Medical, legal or financial advice
- Anything a caller asks to discuss with a person
Every build runs in your own accounts and comes with written documentation.
Questions
Will callers know it's an AI?
Yes. We set assistants to say so at the start. It's honest, and many states are moving toward requiring it.
What happens when it doesn't know?
It says it will pass the question on, takes the caller's details and alerts your team.
How much does it cost?
We quote each project in writing after a free call. See packages for how engagements are structured.
Tell us what eats your week
Book a free 30-minute automation call. We'll ask how the work happens today, tell you honestly whether automation helps, and send a written quote if it does.